YourCareHome.co.uk awards five auto-calculated badges to recognise quality, transparency and engagement across UK care homes. There\'s no editorial panel — every badge is data-driven.
Known to us, and verified by our team
YCH Approved care homes are ones we know directly. Our team has verified the home's identity, ownership, and contact details with the operator, and the home is actively engaged with its YourCareHome.co.uk listing — keeping its information current and responding to family enquiries. When you see this badge, you know there's a real, accountable team behind the listing.
Rated Good or Outstanding by the home's regulator
Care homes regulated as Good or Outstanding by the relevant national regulator — CQC in England, Care Inspectorate in Scotland, CIW in Wales, RQIA in Northern Ireland.
Highly rated by families on YourCareHome
Care homes with consistently strong family reviews on YourCareHome. Awarded to homes with a lifetime average review rating of 4.0 or higher and at least 10 reviews.
Exceptional family reviews on YourCareHome
The highest review tier — awarded to care homes that maintain a lifetime average review rating of 4.5 or higher with a meaningful sample of family feedback.
Top 3 by family review rating in your town this quarter
Quarterly award. Each quarter we look at every town with at least 3 eligible care homes and find the top 3 by average review rating that quarter. Tie-breaker: review count.
Top 3 by family enquiries in your town this quarter
Quarterly award based on real family enquiries — Book a Tour, Send Email, Request Brochure — submitted through YourCareHome. Awarded to the top 3 most-enquired-about homes in each town with sufficient enquiry volume.